Launch Industries
Company Overview

We’re so glad you’re here

Learn about
Launch

A one-stop shop for back-office support and business services — built for businesses with fewer than 50 employees.

Monica Colgan

Your guide

Monica Colgan

Founder, CEO & General Manager · (206) 552-0380 · monica@launchindustries.biz

Launch Industries · Learn about Launch
Launch Industries
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Who we are

About Launch Industries.

Company

Founded 2022 as an LLC. Headquartered in Washington State with a small office in West Seattle.

Team & reach

12 employees + 40+ contractors. Primarily greater Seattle. Employees in WA, CA, ID. Contractors across the U.S. and internationally.

Core focus

Equity-focused, with emphasis on underserved entrepreneurs and nonprofits. Specializations across all areas of business.

One-stop shop for back-office support and business services for organizations with fewer than 50 employees.

About Launch
Launch Industries
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Track record

Proven impact & credentials.

Total support

36,000+

Hours delivered to date.

Technical assistance

8,000

Hours as a TA provider via government contracts.

Organizations served

1,100

Via City of Seattle, City of Sacramento, WA Commerce, Public Health, and others.

Certifications

Certified Woman-Owned, LGBTQ, and Small Business Enterprise. QuickBooks Pro Advisor, Gusto Payroll Advisor, Benefits Advisor (Guideline / Thatch), SHRM Senior Certified HR Pro.

Memberships

Good Business Network · GSBA · Naturally Seattle · Seattle Metropolitan Chamber of Commerce.

Impact & Credentials
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What we do

Comprehensive support services.

End-to-end support across business development and operations.

Business Operations
  • Bookkeeping & excise tax filings
  • Payroll & benefits admin
  • Operations setup & support
  • HR: policy & compliance
  • Certification support
  • Licensing + admin support
Strategic Planning
  • Business planning & strategy
  • Financial planning & budgeting
  • Market & competitive research
  • Organization development
  • Project management
  • Marketing strategy
Marketing & Comms
  • Marketing & branding
  • Graphic design
  • Social media management
  • Web design & e-commerce
  • Google & Meta ads
  • Email marketing
Support Services
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Tools we know

Training at Launch — Operations & Finance.

Our team is trained across 40+ industry-leading platforms — you don’t need to switch tools to work with us.

PM & Productivity
ClickUp
Asana
Todoist
Notion
F
Fellow
Miro
T
Trainual
Communication
Slack
Zoom
V
Voxer
Google Workspace
Scheduling & Time
Calendly
H
Harvest
F
Fathom
Finance & Accounting
QuickBooks
B
Brex
B
Bill.com
Gusto
Stripe
R
Rize
CRM & Sales
N
Nutshell
Zapier
HR & Learning
BambooHR
L
Lattice
E
EasyLlama
Teachable
Training · Operations & Finance
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Tools we know

Training at Launch — Marketing & Tech.

Our team is trained across 40+ industry-leading platforms — you don’t need to switch tools to work with us.

Design & Creative
Adobe Creative Cloud
Canva
Figma
AI & Automation
G
Gamma
ChatGPT
Gemini
P
Poe
Zapier
Web & E-commerce
Webflow
WordPress
Wix
Squarespace
Shopify
Square
Marketing & Ads
Google Ads
Meta Ads
Mailchimp
Klaviyo
Jotform
Docs & Security
Google Docs
Google Sheets
1Password
macOS
Training · Marketing & Tech
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Your team leads

Meet our Client Success Managers.

Monica Colgan

Monica Colgan

Founder / CEO / GM

Stacia Weller Clarke

Stacia Weller Clarke

Senior Project Manager

Liberty Tanghal

Liberty Tanghal

Finance Manager & Controller

Teah Delfino

Teah Delfino

Senior HR Consultant & Manager

Plus 30+ specialists across Marketing, Finance, OD/HR, and Operations.

Meet the team
Launch Industries
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Direct Client Services Team

Marketing.

Stacia Weller Clarke
Stacia Weller Clarke
Senior Project Manager
Lesley Nickus
Lesley Nickus
Content Marketing Leader
Andrea Conrad
Andrea Conrad
Executive Leadership
Autumn Lovewell
Autumn Lovewell
Media Artist & Interior Designer
Anne-Marie Phillips
Anne-Marie Phillips
CPG Sales Leader
Dalon Vincent
Dalon Vincent
eCommerce Growth Lead
Derek Moon
Derek Moon
Technical Entrepreneur
Enjoli Izidor
Enjoli Izidor
Designer
India Nagy
India Nagy
Creative Director
Kate Clay
Kate Clay
Marketing Consultant
Kendra Rice
Kendra Rice
Brand Photographer
Kirsti Rochon
Kirsti Rochon
Graphic Designer
Mari Desales
Mari Desales
Visual Designer
Penny Laine
Penny Laine
Senior Graphic Designer
Stew Hang
Stew Hang
Digital Marketing Expert
Marketing
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Direct Client Services Team

Technology.

Monica Colgan
Monica Colgan
CEO
Stacia Weller Clarke
Stacia Weller Clarke
Senior Project Manager
Joel Hadley
Joel Hadley
Project Manager
Chidozie Bright
Chidozie Bright
Software Engineering Leader
Dalon Vincent
Dalon Vincent
eCommerce Growth Lead
Derek Moon
Derek Moon
Technical Entrepreneur
Gbenga Akindolani
Gbenga Akindolani
Web Designer
Omar Alshaher
Omar Alshaher
Engineer
Stew Hang
Stew Hang
Digital Marketing Expert
Victor Montaño
Victor Montaño
Founder, Imagination Labs
Technology
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Direct Client Services Team

Operations Consulting.

Monica Colgan
Monica Colgan
CEO
Stacia Weller Clarke
Stacia Weller Clarke
Senior Project Manager
Teah Delfino
Teah Delfino
People Operations Leader
Joel Hadley
Joel Hadley
Project Manager
Derek Moon
Derek Moon
Technical Entrepreneur
Jason Smith
Jason Smith
Strategic HR Executive
Laurel Martin
Laurel Martin
Continuous Improvement Leader
Robin Roskind
Robin Roskind
Finance Executive
Victor Montaño
Victor Montaño
Founder, Imagination Labs
Operations Consulting
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Direct Client Services Team

Finance & Bookkeeping.

Monica Colgan
Monica Colgan
CEO
Liberty Tanghal
Liberty Tanghal
Accountant
Connie Saffold
Connie Saffold
Bookkeeper
Emma Ellis
Emma Ellis
Bookkeeper
Michelle Marchan
Michelle Marchan
Bookkeeper
Maggie Reilly
Maggie Reilly
Community Lending
Robin Roskind
Robin Roskind
Finance Executive
Tierra Bonds
Tierra Bonds
Credit Consulting CEO
Finance & Bookkeeping
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Direct Client Services Team

Human Resources, Payroll & Organization Development.

Monica Colgan
Monica Colgan
CEO
Liberty Tanghal
Liberty Tanghal
Accountant
Teah Delfino
Teah Delfino
People Operations Leader
Joel Hadley
Joel Hadley
Project Manager
Laurel Martin
Laurel Martin
Continuous Improvement Leader
Human Resources, Payroll & Organization Development
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Direct Client Services Team

Registered Agent.

Monica Colgan
Monica Colgan
CEO
Stacia Weller Clarke
Stacia Weller Clarke
Senior Project Manager
Joel Hadley
Joel Hadley
Project Manager
Lorena Ramos
Lorena Ramos
Operations Leader
Registered Agent
Launch Industries
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Direct Client Services Team

Startup Support.

Monica Colgan
Monica Colgan
CEO
Stacia Weller Clarke
Stacia Weller Clarke
Senior Project Manager
Startup Support
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Direct Client Services Team

Websites.

Monica Colgan
Monica Colgan
CEO
Stacia Weller Clarke
Stacia Weller Clarke
Senior Project Manager
Dalon Vincent
Dalon Vincent
eCommerce Growth Lead
Gbenga Akindolani
Gbenga Akindolani
Web Designer
Websites
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Why founders hire us

Launch solves common start-up & early-stage challenges.

Critical pain points faced by new ventures — integrated solutions designed for efficiency and growth.

Until you have a team

We are your team.

For early-stage startups without a full team, we step in as your trusted partners across every critical function.

One-stop shop

Unified services, one contract.

Navigate the complex consulting landscape with a unified team and a single, streamlined contract.

Empowering efficiency

Save time, focus on the vision.

We swiftly connect you with the right resources — eliminating guesswork.

Founder mentorship

We teach you how, too.

Founders are great at some things and lack others — we help you avoid common pitfalls.

Common Challenges
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Multiple ways to engage

How we structure our pricing.

Whether you need occasional support or comprehensive business management, we have a plan that scales with you.

Base plan

Dynamic Hourly Plan

Pay only for what you use. Rates decrease as your usage grows. $125 down to $85.

Volume commitment

Monthly Flex Plan

For 20+ hours/month over at least 6 months — locks in your rate.

Flat monthly

Managed Service Plans

Flat monthly rate for bookkeeping, HR, digital marketing, etc.

Project work

Project-Based Pricing

Fixed quotes for defined projects and recurring tasks.

Pricing Structure
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Standard base plan

Dynamic Hourly Pricing Plan.

Hourly rates automatically adjust based on your monthly usage. The more hours you use, the lower your rate.

Hours / month Rate
1–9 hours$125
10–19 hours$110
20–39 hours$100
40–59 hours$95
60–79 hours$90
80+ hours$85
Account fee

$15/month (or $150/yr) at account setup — required for all clients.

No minimums

Use as needed — zero monthly hour commitments.

Pay only what you use

No markups. 22 minutes booked, 22 minutes billed.

Transparent dashboard

Real-time hours billing dashboard so you can keep tabs.

Dynamic Hourly
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Volume commitment

Monthly Flex Plan.

For organizations using 20+ hours/month for at least 6 months — certainty about your final hourly rate.

Hours / month Total
20 hours$2,000
40 hours$3,800
60 hours$5,400
80 hours$6,800
Hourly base

Dynamic Hourly stays in place for overages and post-Flex coverage.

Hours roll over

Unused hours roll over within the contract period — no hours lost.

Pay only what you use

No markups — minute-precise debits from your bucket.

Included extras

25-min monthly CSM strategy meeting + free Registered Agent + free Doctegrity.

Monthly Flex Plan
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Managed service spotlight

Full-charge bookkeeping.

For businesses ready to hand off the books and focus on growth — with a dedicated team that knows your numbers inside and out.

Weekly

Transaction categorization

All transactions categorized weekly for clear income/expense visibility.

Monthly

Reconciliations

Bank, credit card, and merchant accounts reconciled monthly.

Always-on

Live financial review

Scheduled Zoom to review P&L, balance sheet, and performance.

Coordination

Tax preparer collab

We work directly with your tax preparer for clean books and proactive planning.

Local advantage

Seattle expertise

B&O tax mastery, PSST tracking, IC ordinance compliance — we know the local landscape.

Direct access

No ticket queues

Work directly with your dedicated bookkeeper — not a rotating support rep.

Full-Charge Bookkeeping
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Flat rate add-ons

Launch Business Essentials.

75% of our hourly clients also use these add-ons. Five tiers, each builds on the previous.

Tier 1

Basic Registered Agent

$50/yr
SOS monitoring + annual report.

Tier 2

Enhanced Registered Agent

$150/yr
Core compliance: SOS, DOR, city, EIN.

Tier 3

Business Wellness

$750/yr
Tier 2 + dedicated CSM, license renewals, telehealth, EAP.

Tier 4

Professional Growth

$2,700/yr
Enhanced compliance, tech optimization, quarterly meetings.

Tier 5

Business Advantage

$5,000/yr
Full-service compliance, monthly consulting, quarterly coaching.

Tiers 3–5 require the $150/yr Launch Client Annual Account Maintenance Fee (consulting clients only).

Essentials Tiers
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How we bill

Billing & the Master Services Agreement.

Plan 01

Dynamic Hourly

Invoices issued ~1st of each month for the prior month’s services. Bank account on file via Stripe; auto-processed on the due date.

Billing
cycles
Plan 02

Monthly Hourly

Billed ~1st of each month for the upcoming month’s services. Stripe subscription set up at start.

Plan 03

Managed Service

Billed ~1st of each month for the upcoming month’s services. Stripe subscription set up at start.

Plan 04

Project-Based

Detailed scope of work (billable to draft) + agreed payment schedule. Deposit, milestones, final on delivery.

Payment terms

Standard: Net 7, Auto-Pay. 2% late fee if a replacement payment isn’t provided within 3 days.

Extended: Net 15 ($1,500 retainer) · Net 30 ($3,000 retainer).

Master Services Agreement

All services governed by the MSA — scope, confidentiality, billing, cancellation, quality, liability, indemnity.

Billing & MSA
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Why us

Why choose Launch Industries.

01

No monthly minimums

Pay for the time and services you actually use.

02

Dedicated CSM

Personalized guidance from a manager invested in your success.

03

Robust team

Diverse expertise across business sectors.

04

One-stop shop

Wide range of services under one roof.

05

Human touch

Easy to reach. Genuine human connection.

06

Flexible to your needs

Adapts to your unique requirements and evolving challenges.

07

Local small business

We get small business challenges — we’re one ourselves.

08

Giving back

10% of profits donated to local community initiatives.

Why Choose Launch
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Right fit

Are we a match?

Four dimensions of fit. The best engagements line up on all four.

YourPurpose
+
OurMission
YourNeeds
+
OurSkills & Offerings
YourTimeline
+
OurAvailability
YourBudget
+
OurPricing
Are we a match?
25 / 25

Want to get started?

Let’s do it

Email hello@launchindustries.biz
Phone (206) 552-0380
Web launchindustries.biz
Get Started
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